Shipping & FAQ

Standard Economy Shipping Costs

Orders that include stamps:
USA • $6.75 USD (includes tracking)
Canada • $2.00 USD (tracking not included)
International • Calculated upon checkout

Sticker orders only:
USA • $1.50 USD (tracking not included)
Canada • $1.00 USD (tracking not included)
International • $3.00 USD (tracking not included)

Free Shipping
For orders $75+ free shipping with tracking is included for addresses in the United States and Canada.

Shipping and Delivery Times
USA • 10 to 20 business days
Canada • 5 to 10 business days
International • 15 to 30 business days

Tracking
Canada • All orders are shipped with Canada Post. Our standard economy shipping rate does not include tracking.
USA • Orders that include stamps are shipped in partnership with USPS and include tracking. Sticker only orders do not include tracking.

International Customs Fees, Taxes, and Tariffs
Papergram is not responsible for any potential additional charges (i.e. customs charges, additional taxes, tariffs, etc.) for international orders.

Returns and Exchanges
In the unlikely event you are unsatisfied upon arrival of your order, you are eligible for a refund of the purchase price minus any shipping fees. Items must be returned to Papergram via mail in their original condition within two business days of shipment arrival. Custom or personalized orders and digital downloads cannot be returned or exchanged. 

Custom Orders (Custom Designs, Specific Stamp Sizes)
Please contact us if you're interested in a specific stamp in a different size or a specific custom design.

Wholesale Orders
Please contact us if you're interested in wholesale or stocking your shop with Papergram products!

For all other questions and inquiries, please contact us! You can also reach us by email at hello@papergramshop.com or send correspondence to the following address:

Attn: Papergram Shop
111-515 Lakeshore Rd E
Mississauga, ON
L5G 1H9
Canada